Job Title: Neighbourhood Officer
Ref: 2492/K
Location: Aston, Birmingham
Salary: £20,000-£24,000
Contract Term: Permanent
Hours: 36.25 hours per week
Working as part of a locally based team, our Neighbourhood Officers provide excellent customer service to residents within a designated area focusing on improving services and maximising resident satisfaction.
The successful candidate will be responsible for managing all tenant, estate and community matters within your remit. You will provide tenancy advice to residents and take a decisive approach to resolving problems including neighbour disputes, antisocial behaviour, and breaches of tenancy conditions.
Applicants need to be committed to resident involvement and consultation, seeing residents as partners in the drive to improve services and ensure that estates are clean, safe and attractive environments for residents and visitors.
Previous front-line customer service experience is required, as well as familiarity with information technology including networked computer systems and email. You should have a basic knowledge of housing law, and an understanding of welfare benefits
Closing Date: 28.10.2011.
Assessment Date: 09.11.2011
For full details and to apply online please visit our website: www.circle.org.uk/corporate/careers
CV’s will not be accepted.
This post is subject to satisfactory Basic Disclosure Scotland Clearance.
Circle values diversity and encourages applications from minority groups.
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